The Original Christmas Standing Reindeer with 2 font options. Made in York, England using the highest quality wood found amongst this market, prepped with a varnished coating and precision laser cut. We craft these in the hope they would be used and enjoyed within your family for years to come.
Each Reindeer measures approximately 8cm tall x 5cm wide x 4mm thick. Our veneered wood is of the highest quality, is FSC sustainably sourced and prepared carefully by hand in-house.
Ordering your Items
Please enter the correct number of reindeers you would like in the first quantity box, that says 'select an option'. E.g. "Four reindeers".
Next select the font option you would prefer - there are 2 font options, an all capitals font, and a script font. The "Capitals" font is all uppercase. If the Script font is selected, we will write the names with a capital first letter unless you specifically state you would like all lower case.
Enter all the names in the mandatory personalisation box. Please ensure the spellings are correct. Please list your names like this example, E.g. Adam, Sarah, James, Kim.
Please note the decorative grain and wood effects will differ from wood piece to wood piece from those that are in these pictures. As part of the laser cutting process, the reverse of our wooden items may have some slight burn marks.
Customs and Taxes
Items are made and dispatched from the UK. International (including European) customers are responsible for any customs and import taxes that may apply on arrival.
Copyright
We work very hard to make our little business work and noticed our ideas and techniques are copied a lot by a lot of others. This has forced us to protect the ideas and designs we come up with. This REINDEER design is now copyrighted. Those that copy/trace our designs or use our photos for a cheaper ripped off version they are selling will receive a letter from our solicitors and reported to our Manager without warning.
Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
- Processing time: 3-7 Days
- Shipping time: 14~30 Days
We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
We've provided some of the FAQ below. If you don't find the question, please send us a message at service@vangogifts.com.
ATTENTION: Affected by Covid-19, there will be some delay on the delivery.
Our marked special Products can be shipped quickly without being any affected!
If you want to view these products, please search '24 hours ships' on our website.
1.How Long Does Delivery Take?
The time frame of an order delivery is divided into two parts:
①Processing time:
The product processing time depends on the time frame of the quality check, the packaging and also on the store contingent of the individual product.
②Shipping time:
The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to an invalid address, the customs clearance procedures or other causes.
Destination |
(6.99$)Standard Shipping |
(12.99$)Expedited Shipping |
United States |
5-7 business days |
3~5 business days |
Canada |
7-10 business days |
5~8 business days |
Australia |
7-12 business days |
5~10business days |
Europe |
5-7 business days |
3~5 business days |
Rest of World |
5-15business days |
3~12 business days |
There will be a few special circumstances, such as holidays, post office,customs, etc., which may delay 1-4 weeks.
If your order hasn’t arrived in the estimated delivery times, please send us an email at service@vangogifts.com and we will get back to you within 1 business day.
Note: Affected by Covid-19, there will be some delay on the delivery.
2.Do You Deliver Products Internationally?
We ship products worldwide every day. Shipping is available for most countries around the world.
3.What If My Parcel Is Delayed?
There will be a few special circumstances, such as holidays, post office,customs, etc., which may delay 1-4 weeks.
Most of the delays are caused by the customs, that, unfortunately, we can’t control. We seek your patience and understanding should this happen.
4.Will My Items Come Together?
We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused by different supply warehouse’s locations. In this case, you will be provided with two or more tracking numbers. Don't panic if you don't receive all of your items at once…they will get to you! :)
5.ABOUT TAX
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any,these charges must be paid by the customers.Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, we cannot declare purchased items as a gift or list an amount that lower than the actual product price.
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
Email: service@vangogifts.com